We will soon be direct billing for Acupuncture treatments

At the moment we are accepting patients but no direct billing at this time

Have you been in a motor vehicle accident?

You are at the right place.

Our highly skilled acupuncturist will provide you the care you are looking for during this challenging time to support your recovery , ensure you get better faster and regain optimal Health.

Acupuncture is a safe and non-invasive technique that accelerates the healing process, decreases inflammation and provides pain relief.

  • Pain relief

  • Reduce muscle tension

  • Symptoms management (headaches)

Did You Know? Patients with an active claim* can access:

12 Acupuncture sessions 12 weeks from the date of the accident

[* Active Claim: 12 weeks from the accident date.]

If you have been involved in a car accident, contact us at reception@humanitywellness.ca and we will guide your through the steps

  1. Involved in a car accident?

  2. Report your claim to ICBC ( to access pre-approved health care coverage)

  3. Once pre-approved book your health care provider treatments.

  4. Follow recommended treatment plan

Frequently Asked Questions

  • With an active ICBC claim (within 3 months of the date of the accident), most patients are approved for Kinesiology, Chiropractic Care, Acupuncture, Massage Therapy, Physiotherapy and Counselling. Clients may see more than one therapist at the same time.

  • Clients may be eligible to:

    Physiotherapy (25 sessions)

    Chiropractic (25 sessions)

    Massage Therapy (12 sessions)*

    Kinesiology and Active Rehabilitation (12 sessions)

    Acupuncture (12 sessions)

    Counselling (12 sessions)

    Your claim will contain details of pre-approved treatments and costs. To learn how each therapy will help you, read more about the services we provide.

    * Please note that for RMT subsequent appointments, ICBC partly covers the 45-minute (or longer) sessions. An additional user fee applies and must be paid by the patient. You may be able to claim the additional costs under your Extended Health provider. This additional cost cannot be done through direct billing; you will need to submit your receipts and request reimbursement directly from your Extended Health provider.

  • Humanity Wellness does direct billing of pre-approved treatment costs to ICBC.

  • Your recovery will depend on your injury, timing between accident and access of treatment, your treatment plan and commitment to recovery. Your practitioner team will assess and propose the best treatment plan, individualized for your needs. Throughout treatment, you will be re-assessed and asked about changes/progress in your symptoms. Your treatment will be modified as needed to support your recovery.

  • At the end of your sessions, each therapist you see will conduct a re-assessment to see where you are at in your recovery. This will be communicated with you so you know what your next steps will be. You may be able to continue with a maintenance program after your claim has ended.

  • ICBC partly covers the registered massage therapy sessions and acupuncture sessions. An additional user fee must be paid by the patient. Some extended health plans may cover the additional fee. Direct billing is available for the ICBC portion, but not available for the user fee. More details are available upon inquiry.

  • Clients may attend different therapy treatments at different clinics and/or different therapists. For example, you may attend Massage therapy appointments in one clinic/location and Acupuncture appointment in another clinic/location. However, clients are not allowed to use the same treatment in different clinics and locations; i.e. go for a Massage appointment today in a clinic/location and tomorrow go to another clinic/location.

  • A Physician referral is required to extend your claim, and ICBC approval will be required prior to booking your appointment. If you attend an appointment and pay privately, when your claim is approved, you will receive the reimbursement from us.

  • As soon as you can! The old idea of “rest for a few days” has been disproven as harmful to one’s recovery. The best thing you can do after an injury is stay engaged in your care, get assessed and treated as soon as you’re able, and light, pain-free movement!